Get in touch


Telephone Numbers
0300 300 1505 for Customer Services*
0191 223 8000 for Business Customers

* Calls to our 0300 300 1505 number are charged at the same rate as local calls to a landline.
If you have a phone package that includes free calls to landlines, you will not be charged when calling our 0300 300 1505 number.

You can also text us on 0786 0031454.

Opening times
Monday to Thursday 9am - 5pm
Friday 9am - 4.30pm

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