Self-service at the Spetchells in Prudhoe



We’re introducing a new self-service point at the Spetchells in Prudhoe to make it easier for our tenants to access the full range of our online services.

Spechells Prudhoe

From April 1, you’ll be able to use the access point to go online and log in to your account, where you can pay your rent, check your balance, report a repair and much more.

You’ll also be able to access the news and advice available on our website and get in touch via our live webchat service, which operates from Monday to Thursday, 9am-5pm and on Friday from 9am-4.30pm.

And don’t worry if you’ve never used our online services before – Customer Services adviser Clare Henderson will be on hand at our Prudhoe office to guide you through the simple steps to logging on.

Customer Services manager, Lisa Coverdale, said: “The self-service point at the Spetchells will be a fantastic facility for our tenants. “It’s really quick and easy to use, with support available to help you get online, should you need it.”

Also from April 1, our office at the Spetchells will be open from Monday to Friday, 9.30am to 3pm.

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