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Any changes we plan to make in amalgamating the Group have to continue to meet all regulatory requirements.
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- We will develop our Data Management approach and the profile and ownership of data protection principles by staff.
- We will ensure our ongoing compliance with the Tenant Services Authority (TSA) regulatory framework (April 2010) in respect of local offers
- We will comply with equality and diversity legislation including the Equality Act 2010
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- We are improving the way that we collect, handle and store data in order to ensure ongoing data protection. We have recently carried out a “health check” of all our activities with the help of Orbit Housing Group. Orbit work closely with the Information Commissioner’s Office (ICO) on data protection within the housing sector.
- In 2011 we worked with our resident area panels to develop a set of promises to tenants to improve services. Our promises have been published in our Annual Report to Tenants 2011
- We carry out, and have improved the way, that we conduct Equality Impact Assessments. These assessments identify any issues that we need to consider when developing and improving services in order that we maintain the accessibility of our services and do not unduly discriminate against any of our service users.
- We have reviewed our standard job application form to ensure that we are compliant with current legislation.
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