Installation services of computers
Section I
I.1) Name, Addresses and Contact Point(s)
Isos Housing Limited
Number Five, Gosforth PArk Avenue, Gosforth Business Park
Newcastle upon Tyne
NE12 8EG
United Kingdom
Tel: 0191 292 3000
Fax: 0191 292 2600
Email: procurement@isoshousing.co.uk
www.isoshousing.co.uk Opens in a new window
Angela Johnson
Further information can be obtained at:
As in above-mentioned contact point(s)
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained at:
As in above-mentioned contact point(s)
Tenders or requests to participate must be sent to:
As in above-mentioned contact point(s)
I.2) Type of contracting authority and main activity or activities
Other: Housing Association
Housing and community amenities
The contracting authority is purchasing on behalf of other contracting authorities: No
Section II: Object of the Contract: SERVICES
II.1) Description
II.1.1) Title attributed to the contract by the contracting authority: VM View Desktop Solution for Isos Housing Limited
II.1.2) Type of contract and location of works, place of delivery or of performance: SERVICES
Service Category 7
Region Codes:
UKC - NORTH EAST (ENGLAND)
II.1.3) The notice involves: A public contract
II.1.5) Short description of the contract or purchase(s):
Installation services of computers. Computer support and consultancy services. Isos Housing Limited is seeking
to upgrade their entire desktop computer infrastructure and invites organisations to express an interest in the
provision of a complete VMware View solution to provide 300 desktop devices across multiple sites linked by a
wide area network.
II.1.6) Common procurement vocabulary (CPV):
51611000 - Installation services of computers.
72600000 - Computer support and consultancy services.
II.1.7) Contract covered by the Government Procurement Agreement(GPA): No
II.1.8) Division into lots (for information about lots, use Annex B as many times as there are lots): No
II.1.9) Variants will be accepted: No
II.2) Quantity or Scope of the Contract
II.2.1) Total quantity or scope (including all lots and options, if applicable):
The solution should propose server hardware and storage that will be scalable and will be split between two data centres to provide Disaster Recovery resilience. Server Hardware must be supplied by a mainstream industry supplier. Both server and storage solutions must be supported 24 hours x 7 days per week directly by the manufacturer. We are willing to consider storage solutions from smaller manufacturers but they must be able to offer direct 24/7 cover and have a proven track record of supplying storage solutions for VMware View. The solution must include standard resilience such as dual power supplies, management cards etc. Hosted and cloud based solutions will not be considered. The virtual desktop will be based on Windows 7, we have a strong preference for 64bit SP1 and Thin App streaming although we acknowledge we may need to consider 32bit SP1 as an alternative depending on compatibility issues. The majority of our applications are industry standard products including Office 2010 and Sharepoint 2010. We anticipate building the gold image in-house with support from the supplier to ensure maximum efficiency of the image. Support with Thin App will probably be required. Solutions should include an external gateway for secure access by users over the internet, this solution will be expected to support 50 concurrent users and integrate with our RSA two-factor authentication system. The solution MUST present a virtual desktop using VMware View protocols and the central VDI servers. Potential suppliers must be prepared to support both Wyse and iGel Thin client devices but can provide an alternative which will be considered. Potential suppliers who proceed to tender will be provided with the output from a Lanamark system audit which they can use to size an appropriate solution. The solution must be guaranteed to perform satisfactorily at these levels of use. The supplier will be expected to provide thin client terminals, software to convert existing PCs into thin clients, servers and storage to support the VMware View servers, VMware software licences (at NHF pricing or below), consultancy services, hardware and software support and maintenance and consultancy services to aide implementation. The project will be managed by ICT team members using the Prince II methodology, we will not expect any supplier to propose substantive project management consultancy in their response.
Estimated value excluding VAT: Range between: 180,000 and 230,000 GBP
II.2.2) Options (if applicable): No
II.3) Duration of the Contract or Time-limit For Completion
Duration in months: 60 (from the award of the contract)
Section III: Legal, economic, financial and technical information
III.1) Conditions relating to the Contract
III.1.1) Deposits and guarantees required (if applicable
III.1.2) Main financing conditions and payment arrangements and/or reference to the relevant provisions regulating them: Not Provided
III.1.3) Legal form to be taken by the grouping of economic operators to whom the contract is to be awarded (if applicable): Not Provided
III.1.4) Other particular conditions to which the performance of the contract is subject (if applicable): Yes
If Yes, description of particular conditions:
Suppliers must be VMware certified Enterprise or Premier partners and have demonstrable experience of implementing VMware View solutions in an office environment with not less than 100 users for each site. Academic references will only be considered for one out of three mandatory reference sites. Suppliers must be able to provide a minimum of 3 certified VMware engineers and provide evidence of attending the VMware View certified training courses or preparing for the VMware Certified Associate 4 - Desktop (VCA4-DT) qualification.
III.2) Conditions For Participation
III.2.1) Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers:
(a) is bankrupt or is being wound up, where his affairs are being administered by the court, where he has entered into an arrangement with creditors, where he has suspended business activities or is in any analogous situation arising from a similar procedure under national laws and regulations;
(b) is the subject of proceedings for a declaration of bankruptcy, for an order for compulsory winding up or
administration by the court or of an arrangement with creditors or of any other similar proceedings under
national laws and regulations;
(c) has been convicted by a judgement which has the force of res judicata in accordance with the legal provisions of the country of any offence concerning his professional conduct;
(d) has been guilty of grave professional misconduct proven by any means which the contracting authorities can demonstrate;
(e) has not fulfilled obligations relating to the payment of social security contributions in accordance with the legal provisions of the country in which he is established or with those of the country of the contracting
authority;
(f) has not fulfilled obligations relating to the payment of taxes in accordance with the legal provisions of the country in which he is established or with those of the country of the contracting authority;
(g) is guilty of serious misrepresentation in supplying the information required under this section or has not supplied such information;
(h) has been the subject of a conviction for participation in a criminal organisation as defined in Article 2(1) of Council Joint Action 98/733/JHA;
(i) has been the subject of a conviction for corruption, as defined in Article 3 of the Council Act of 26 May 1972 and Article 3(1) of Council Joint Action 98/742/JHA3 respectively;
(j) has been the subject of a conviction for fraud within the meaning of Article 1 of the Convention relating to the protection of the financial interests of the European Communities;
(k) has been the subject of a conviction for money laundering, as defined in Article 1 of Council Directive 91/308/EEC of 10 June 1991 on prevention of the use of the financial system for the purpose of money
laundering.
III.2.2) Economic and financial capacity
Information and formalities necessary for evaluating if requirements are met
(a) appropriate statements from banks or, where appropriate, evidence of relevant professional risk indemnity insurance;
(b) the presentation of balance-sheets or extracts from the balance-sheets, where publication of the balance-sheet is required under the law of the country in which the economic operator is established;
(c) a statement of the undertaking's overall turnover and, where appropriate, of turnover in the area covered by the contract for a maximum of the last three financial years available, depending on the date on which the undertaking was set up or the economic operator started trading, as far as the information on these turnovers is available.
3 years audited accounts.
Minimum Level(s) of standards possibly required (if applicable):
III.2.3) Technical capacity
Not Provided
- III.2.4) Reserved contracts (if applicable): No
- III.3) Conditions Specific to Service Contracts
III.3.1) Execution of service is reserved to particular profession: No
III.3.2) Legal person should indicate the names and professional qualifications of the staff responsible for execution of the service:
Not Provided
Section IV: Procedure
IV.1) Type of Procedure
IV.1.1) Type of procedure: Restricted
IV.1.2) Limitations on the number of operators who will be invited to tender or to participate
Envisaged minimum number: 3 and maximum number: 7
Objective Criteria for choosing the limited number of candidates:
IV.2) Award Criteria
IV.2.1) Award criteria (please tick the relevant box(es)) or the most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2) An electronic auction will be used: No
IV.3) Administrative Information
IV.3.1) File reference number attributed by the contracting authority (if applicable): ICTVM/IHL/60M/0916
IV.3.2) Previous publication(s) concerning the same contract: Not Provided
IV.3.3) Conditions for obtaining specifications and additional documents (except for a DPS) or descriptive document (in the case of a competitive dialogue):
Payable documents: No
IV.3.4) Time-limit for receipt of tenders or requests to participate
Date 23/05/2011
Time 12:00
IV.3.5) Date of dispatch of invitations to tender or to participate to selected candidates (if known):
IV.3.6) Language(s) in which tenders or requests to participate may be drawn up
English
Section VI: Complementary Information
VI.1) This is a recurrent procurement (if applicable): No
VI.2) Contract related to a project and/or programme financed by Community Funds: No
VI.3) Additional Information (if applicable)
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs).However, any selection of tenderers will be based solely on the criteria set out for the procurement, and the contract will be awarded on the basis of the most economically advantageous tender.
VI.4) Procedures For Appeal
VI.4.1) Body responsible for appeal procedures:
Not Provided
VI.4.2) Lodging of appeals (please fill heading VI.4.2 or if need be, heading VI.4.3):
Not Provided
VI.4.3) Service from which information about the lodging of appeals may be obtained:
Not Provided
VI.5) Date of dispatch of this notice: 11/04/2011
Annex A (Additional Addresses And Contact Points)
Not Provided