ARCH logoWhat is ARCH?

ARCH is working to stop hate crime in Newcastle.

  • You can report a racist or homophobic incident to ARCH
  • It is a group of organisations working together to get the right help to victims, and to take action against the attackers
  • Everyone involved in ARCH will believe you and deal with an incident in the same way
  • You decide what happens to your information - eg it can go to Victim Support and not to the police. You simply say yes to those you want help from. If you do not want to give your name and personal details you do not have to
  • You can report something that has happened to you, to someone else or about something you have seen.

To report a hate crime to ARCH:
Telephone 0800 032 3288 (free, available 24 hours a day. There is a translation service to over 100 languages)

Or call into an ARCH Incident Reporting Centre:
- Any Your Homes Newcastle housing office across Newcastle
- Any Newcastle City Council customer service centre
- Racial Harassment Prevention Team: tel 0191 262 1629
- Victim Support: tel 0191 281 3791
- Private Rented Project: tel 0191 273 6103
- West End Women and Girls Centre: tel 0191 273 4942
- Common Ground: tel 0191 262 2522
- North England Refugee Service: tel 0191 222 0406
- ACANE: tel 0191 265 8110
- EMTEP: tel 0191 273 3099

For more information about ARCH, email arch@newcastle.gov.uk or phone 0191 277 7833.

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