Mediation
Mediation is a means of conflict resolution.
A mediation service helps people who are in dispute to reconcile their differences themselves without having a solution imposed on them by a landlord or a court.
Both disputing parties should be approached and asked whether they agree to this process. Once mutual agreement is gained, a referral form is submitted to the agreed mediation company. They then contact the disputing parties and arrange mediation.
The mediators will not update the housing association with details of their meetings.
If successful, an agreement will be signed by both parties and a copy will be sent to the relevant housing officer.
Bliss Mediation
At Isos we use Bliss as our mediation service.
Contact Bliss:
Bliss Services Ltd
Eric Tolhurst Centre
3-13 Quay Road
Blyth
Northumberland
NE24 2AS
The main office is open from 9am to 4pm Monday to Thursday and 9am to 3pm on a Friday.
Tel: (01670) 540979 or 540999
Fax: (01670) 540979
Email: blissmediation@btinternet.com
Website: http://www.blissservices.co.uk/ Opens in a new window
