Over 60? We have a home for you

From self contained flats, to sheltered schemes with communal facilities, bungalows and care schemes with help at hand 24/7, we have a range of accommodation to suit all needs.



Our specialist SHOP team are dedicated to our older customers. The SHOP team (SHOP is short for Supported Housing Older People) at Isos are here to help you every step of the way - they know pretty much everything there is to know about supported housing for older people and are happy to share.

The team can help find the right accommodation for you, guide you through the moving process, then once you're settled make sure you have the right access to any support you need to enjoy your time at home.

Dont hesitate to give us a call on 0300 300 1505.

Accommodation options

Older people’s bungalows/flats

Isos has a number of bungalows and flats designed specifically for residents aged over 60.

Our flats can be adapted to suit specific needs and residents have access to a range of support services, for example, an alarm to call help in an emergency.

Visit our homes to rent page to see what older person's properties we have available now. You can also read more about the homes and services we offer to older people in this leaflet.

Alternativley, you can call our SHOP team on 0300 300 1505.

Sheltered housing

We have several sheltered housing schemes across Northumberland, Newcastle and South Tyneside.

Residents live in self-contained flats with access to communal areas and Isos staff onsite.

Sheltered housing means residents can retain their independence while reaping the benefits of living in a close community with help at hand if it’s needed. A full brochure of all our sheltered housing schemes can be downloaded by clicking here.

To find out more call our SHOP team on 0300 300 1505, download our Sheltered Housing Guide on the right of this page, or click here to see which schemes have room for new residents.

Extra care

Isos currently has one extra-care housing scheme in Prudhoe, called The Manors. We are currently building another in Alnwick, named Weavers Court, scheduled to open in 2016.

Extra Care is designed to meet the needs of older people who may require a higher level of care and support but still wish to retain some independence, living in their own community.

The concept of Extra Care is to provide self-contained apartments with design features and support services to enable self-care and independent living. It provides an opportunity to meet housing, health and social care needs in one place. Staff are on hand to offer support, and care is available 24/7 for those who need it. There is a community restaurant, open every day and a wide range of facilities and activities on offer. 

To find out more:

Older people’s shared ownership

We have various lower-cost home ownership options open to buyers aged over 55, most of which involve buying a share of a leasehold property.

For more detailed information see our Home Ownership pages or call our Home Ownership team on 0300 300 1505.

Services on offer

Aids and adaptations

‘Aids and adaptations’ is our term for upgrades we can make to your home to enable you to live there independently for longer.

This includes:

  • Simple changes such as fitting lever taps
  • Bigger jobs such as installing level access showers

For more information, visit our Aids and Adaptations page.

Alarms and safety aids

Our alarms service helps you live independently by installing personal alarms that enable you to call for assistance 24 hours a day, every day, giving you and your family extra peace of mind.

Telecare sensors and monitors are also available for those who need them.

For more information, visit our alarms and safety aids page.


We provide a variety of volunteering opportunities for older people.

Residents have access to our Wise Owls programme. Anyone looking for some extra help around the home can call upon the assistance of Wise Owl volunteers. There’s also the opportunity to work as a volunteer yourself.

Or perhaps you’d like to join Silver Talk – our new telephone befriending service for older Isos residents across Northumberland. We’re always looking for new call handlers. Click here for more info

If you are interested in becoming a volunteer or would like to know which volunteer agencies operate in your area, call the SHOPs team on 0300 300 1505 or email info@isoshousing.co.uk.


Meet the Team

Sam Beattie

Housing Officer for: Benton, Birtley, Blaydon, Blaydon on Tyne, Burradon, Byker, Chester le Street, Chopwell, Consett, Cramlington, Cruddas Park, Dipton, Elswick, Fawdon, Fenham, Gateshead, Heaton, Hebburn, Howdon, Jarrow, Killingworth, Lemington, Longbenton, Meadowell, Newbiggin Hall Estate, Newcastle upon Tyne, North Shields, Pelton, Scotswood, Shiremoor, Simonside, South Shields, Sunniside, Thornaby, Walker, Wallsend, Washington, West Denton, Willington Quays, Winlaton, and Wrekenton.

Samantha Jeavons

Housing Officer for: Alnwick, Beadnell, Bedlington, Chatton, Corbridge, Ellington, Embleton, Felton, Hadston, Heddon on the Wall, Highchurch, Horsley, Lesbury, Longhorsley, Longhoughton, Lynemouth, Mitford, Morpeth, Pegswood, Ponteland, Scots Gap, Stamfordham, Stobhill Gate, Thropton, Whalton and Widdrington.

Mark Pears

Housing Officer for: Rochester and West Woodburn

Carole Moir

Housing Officer for: Acomb, Allendale, Barrassford, Bellingham, Carlisle, Falstone, Haltwhistle, Haydon Bridge, Hexham, Humshaugh, Kielder, Kirkwhelpington, Mickley, Newbrough, Otterburn, Ovingham, Ovington, Prudhoe, Riding Mill, Slaley, Stocksfield, Wall, Wark, and Wylam.

Karen Wilkinson

Adaptations Officer

Paul Wailes

Allocations Officer

Kimberley Blackith

Housing Assistant

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