How can the Welfare Rights Team help me?

They can:

  • offer advice and help by telephone, email, home visit or at one of the Isos offices
  • help to increase your weekly income by checking to see if you are claiming all the benefits and tax credits you are entitled to
  • help you to complete claim forms including renewal forms
  • help you to appeal against benefit decisions
  • give you advice about how to manage any debts you may have
  • We can also give you information about other organisations that can help if you prefer

There are many benefits you may be able to claim, such as Housing Benefit and Council Tax Benefit, Disability Living Allowance, Employment and Support Allowance, Tax Credits and Carer's Allowance.
Click here for information on the different benefits available.


Contact the Team:

Lee Forrest, Phil Soden, Elaine Floyd

If you require any information regarding benefits, tax credits or money problems please contact Lee Forrest, Phil Soden or Elaine Floyd on:

Tel: 0300 300 1505 (Please leave your contact details and we will get back to you within 2 working days)

Fax: 0191 292 2600

Text: 07797 885039

Email us on welfarerights@isoshousing.co.uk