Talk to an advisor

Our benefits and money advisors are always available to help you manage your finances – and try to maximise your income.

Now we’ve merged as Karbon Homes, we have one of the largest advice teams in the North East, with no less than 20 advisers spread across three different offices.

We try our best to give you accurate, concise information on our website and magazines, but there is no substitute for speaking to someone yourself, to properly understand your finances, and what you can do to improve them.

All our staff are available for you to speak to, Monday to Friday, and they’re all experienced in listening, not judging, and giving sensible advice to make your life easier.

You can get in touch by calling 0300 300 1505


Lee Forrest

Financial & Social Inclusion Team Leader

Elaine Henderson

Financial & Social Inclusion Officer

Claire Lowther

Financial & Social Inclusion Officer

Lindsay Lusher

Financial & Social Inclusion Officer

Dawn McLevy

Financial & Social Inclusion Officer

Phil Soden

Financial & Social Inclusion Officer

Rachel Weatherley

Financial & Social Inclusion Officer


Lesley Bennison

Online Owls Coordinator

Kylah Halliday

Money Worker

Suzanne Jobson

Financial Inclusion Manager

Claire McDonald

Financial Inclusion Assistant

Tracey Pearson

Money Worker

Joan Reed

Debt Worker

Alison Shann

Employability Mentor


Susan Anderson

Welfare / Money Advice Officer

Michelle Dent

Welfare / Money Advice Officer

Deanna Linfoot

Welfare Reform Assistant

Steve McCreedy

Money Advice Officer

Donna Richardson

Money Advice Officer

Alan Tubman

Tenancy Income Services Manager

Michelle Graham

Employability Initiatives Officer

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